How to switch your login method (Google vs email)
Heads up: this one is not self-serve. Switching between Google and email + password is a quick job for our support team, not a button in your settings.
First, identify yourself
There are two ways people sign in. Pick the one that sounds like you.
Signed up with Google
You click "Continue with Google" to get in
You never set a myICOR password
Your email is the Google account you used (often a Gmail)
Forgot password won't help you, there's no password to reset
Signed up with email + password
You type an email and a password to get in
You set that password when you joined
The Google button isn't part of your routine
Forgot password sends you a reset email
Still unsure? Try "Continue with Google" once. If it logs you straight in, you're a Google member. If it says no account exists for that email, you're an email + password member.
Make the switch: send support three things
Open a message to support. Use the in-app chat, or reply to any email we've sent you.
Give us these three details: the email on your account, your current method (Google, or email + password), and the method you want to switch to.
We make the switch and confirm. We update your login method and write back. Then you sign in the new way.
Signed up twice? We can merge them
Some members accidentally create two accounts: one with Google and one with email + password, often with slightly different emails. If that's you, your progress and access can end up split across both.
Tell support both email addresses and which one you'd like to keep. We'll merge them into a single account so nothing is lost.