If you just upgraded and your courses are still showing as locked, try these steps in order.

After payment, there's a brief delay while your account is updated. Give it 2 to 3 minutes, then do a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac).

Log out of your account, then log back in. Your session needs to pick up the new access level. This resolves the issue for most people.

Make sure the email shown in the top right of the app matches the one you used when you paid. If you have more than one account, you might be logged into the wrong one.

Look for a payment confirmation email from us. If there's no confirmation email and no charge on your card, the payment didn't go through. Try again at app.myicor.com/upgrade.

A cached version of the page can show old access states. Clear cookies and cache for app.myicor.com, then reload and log back in.

Send us a message and we'll check your account directly. Include your account email and the date of payment. We can verify the upgrade and unlock your access manually if needed.

Send us a message and we'll get back to you. Open the chat in the bottom right corner of any page inside the app.