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Growth assignment answers not saving, or the quiz starts on the wrong question

Keep a stable connection, use the in-app Next and Previous buttons not the browser Back button, and click Submit. A clean sign-in fixes a quiz stuck on the wrong question.

Growth assignment answers not saving, or the quiz starts on the wrong question

Growth assignments save your answers as you go, so they need a steady connection. There are two common cases.

  • Answers are not saving -> follow Fix A.

  • The quiz starts on the wrong question -> follow Fix B.

Fix A: when answers are not saving

  1. Use a stable connection. Your answers sync in real time, so a steady internet connection lets each one save the moment you choose it.

  2. Do not use the browser Back button. It can drop your place and lose answers. Always move with the in-app Next and Previous buttons.

  3. Click Submit or Complete at the end. Filling in answers is not the final step. You must Submit (or Complete) to lock it in and have it marked done.

  4. Reload to double-check. After submitting, reload the page. Your saved answers and completed status should still be there.

Fix B: when the quiz starts on the wrong question

This comes from a previous session that did not close cleanly.

  1. Log out of your account fully.

  2. Clear cookies and site data for app.myicor.com in your browser settings.

  3. Log back in and reopen the assignment. It should now start from the right place.

Still stuck?

Support can reset an assignment for you. Reach out with your account email and the name of the course or assignment, and we will clear it.

If your lesson progress or streak is not saving, see course progress or streak not saving.

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